Creamy Chicken Tortilla Soup

Featured in: Family Meals

This hearty soup brings together tender shredded chicken, roasted poblano and jalapeño peppers, and a tangy salsa verde base. The broth gets velvety richness from cream cheese and heavy cream, creating the perfect canvas for vibrant toppings like buttery avocado, crispy tortilla strips, fresh cilantro, and bright lime wedges. Ready in under an hour, this comforting bowl balances smoky heat with creamy indulgence.

Updated on Wed, 28 Jan 2026 12:12:00 GMT
Creamy Chicken Tortilla Soup features tender shredded chicken in a rich salsa verde broth with diced avocado and crunchy tortilla chips. Save to Pinterest
Creamy Chicken Tortilla Soup features tender shredded chicken in a rich salsa verde broth with diced avocado and crunchy tortilla chips. | shiftpan.com

The first time I made this Creamy Chicken Tortilla Soup, the kitchen windows fogged with steam as rain pattered against the glass. Something about the contrast between the gloomy weather outside and the vibrant, spicy aromas filling my kitchen created an instant mood lift. I'd been experimenting with salsa verde in different recipes that week when it struck me that it might make an incredible soup base. The resulting creation quickly became my go-to comfort food for dreary evenings.

Last winter, I made this soup when my friend Mara came over feeling under the weather. She curled up on my couch wrapped in a blanket, looking miserable until I handed her a steaming bowl topped with fresh avocado and crispy tortilla strips. Watching her expression shift from exhaustion to delight with that first spoonful remains one of my favorite cooking memories. By the time she left, she was already planning to make it herself the following weekend.

Ingredients

  • Boneless skinless chicken breasts: They absorb all the wonderful flavors from the broth while cooking and shred beautifully for that perfect soup texture.
  • Salsa verde: This is truly the secret weapon that gives this soup its distinctive character, providing layers of flavor without requiring tons of chopping and prep work.
  • Poblano peppers: These provide a gentle, earthy heat that deepens the overall flavor profile without overwhelming your palate.
  • Cream cheese: I discovered that adding it in cubes helps it melt more evenly throughout the soup, creating that silky texture that makes this recipe so crave-worthy.
  • Fresh avocado: The cool creaminess offers the perfect temperature and texture contrast to the hot soup, making each bite more interesting.

Instructions

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Build your flavor base:
Heat that olive oil until it shimmers slightly, then toss in your diced onion, poblano, and jalapeño. The vegetables should sizzle gently, releasing their fragrance as they soften.
Create your soup foundation:
Once you add the garlic and can smell its wonderful aroma, pour in your chicken broth and salsa verde, watching how they swirl together before adding those aromatic spices.
Poach the chicken:
Gently lower those chicken breasts into the simmering liquid and let the magic happen. The broth will transform the chicken into tender, flavorful morsels that shred at the touch of a fork.
Make it creamy:
When you add those cubes of cream cheese, use a wooden spoon to press them against the side of the pot to help them melt smoothly. Youll see the soup transform before your eyes from brothy to silky.
Serve with love:
Each bowl deserves thoughtful assembly, with the fresh toppings added just before serving. The contrast between the hot soup and cool, crisp garnishes creates that perfect bite.
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Creamy Chicken Tortilla Soup is ladled into a bowl, garnished with fresh cilantro and a lime wedge for bright flavor. Save to Pinterest
Creamy Chicken Tortilla Soup is ladled into a bowl, garnished with fresh cilantro and a lime wedge for bright flavor. | shiftpan.com

I brought this soup to my neighbors after they welcomed their first baby. Between the sleepless nights and endless visitors, they barely had time to eat, let alone cook. Maria texted me later saying they'd devoured the entire batch in one sitting, the warm spices and comforting creaminess providing exactly the nourishment they needed during those overwhelming first days of parenthood. Somehow, this soup had transformed from just another recipe to a gesture of care.

Make-Ahead Options

Ive found this soup excels as a meal prep option with one important caveat: keep the creamy elements separate if youre planning more than a day ahead. I often prepare the broth base with vegetables and chicken on Sunday, then portion it out for workweek lunches, adding a spoonful of cream cheese to each container just before reheating. This prevents any textural changes that sometimes happen when dairy-based soups sit too long.

Customization Ideas

What I adore about this recipe is its flexibility to adapt to whatever you have on hand. Some nights when my pantry is looking sparse, Ive swapped in canned green chiles for the fresh peppers, or stirred in a can of fire-roasted tomatoes for a different flavor dimension. During summer months, I sometimes add fresh corn kernels cut straight from the cob, which pop with sweetness against the savory background. The soup seems to welcome these improvisations rather than suffer from them.

Serving Suggestions

Finding the right accompaniments for this soup has become something of a personal mission over the years. My current favorite pairing is a simple quesadilla made with a sprinkle of sharp cheddar and chopped scallions, folded and quickly crisped in a dry skillet while the soup simmers. The contrast between the creamy soup and the crunchy, cheesy quesadilla creates a meal that feels both sophisticated and deeply comforting.

  • For a fun interactive dinner party, set up a toppings bar with additional options like pickled red onions, various hot sauces, or pepitas for crunch.
  • A simple side salad with jicama, orange segments and a lime vinaigrette brings a refreshing counterpoint to the richness of the soup.
  • Remember to warm your serving bowls beforehand so the soup stays hotter longer, especially important for those chilly evening meals.
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A close-up of Creamy Chicken Tortilla Soup shows creamy avocado, crispy tortilla chips, and melted cheese in a vibrant green broth. Save to Pinterest
A close-up of Creamy Chicken Tortilla Soup shows creamy avocado, crispy tortilla chips, and melted cheese in a vibrant green broth. | shiftpan.com

This Creamy Chicken Tortilla Soup has taught me that sometimes the most memorable dishes are born not from complicated techniques but from simple ingredients treated with care. Each time I make it, I find myself appreciating how a humble soup can bring so much comfort to both the cook and those lucky enough to share it.

Questions & Answers About This Recipe

Can I make this soup ahead of time?

Yes, prepare the soup up to 2 days in advance and store refrigerated. Add the cream cheese and heavy cream when reheating to prevent separation. Toppings like avocado and tortilla chips should be added fresh just before serving.

How can I adjust the spice level?

Control the heat by adjusting the jalapeño seeds—keep them for extra spice or remove completely for milder flavor. You can also reduce the number of peppers or substitute mild green chilies. Add hot sauce at the end if you want to increase heat after tasting.

What's the best way to shred the chicken?

Let the cooked chicken breasts cool slightly, then use two forks to pull apart the meat in opposite directions. Alternatively, use a stand mixer with paddle attachment on low speed for 30-60 seconds for perfectly shredded texture.

Can I use rotisserie chicken instead?

Absolutely. One store-bought rotisserie chicken yields about 3-4 cups of shredded meat. Skip steps 4-5 and add the shredded chicken directly to the simmered broth, allowing it to heat through for 5-7 minutes before adding the creamy elements.

How do I store leftovers?

Cool completely and refrigerate in an airtight container for 3-4 days. The soup may thicken when chilled—thin with additional broth when reheating. For longer storage, freeze without toppings for up to 3 months. Tortilla chips and avocado should always be added fresh.

Creamy Chicken Tortilla Soup

Tender chicken in a spicy verde broth with peppers, cream cheese, and classic Tex-Mex toppings.

Prep Time
15 min
Time to Cook
30 min
Total Duration
45 min
Recipe by Emma Miller


Skill Level Easy

Cuisine Tex-Mex

Serves 4 Portions

Dietary Info None specified

What You'll Need

Chicken

01 2 boneless, skinless chicken breasts (about 1 pound)
02 4 cups low-sodium chicken broth

Vegetables & Aromatics

01 1 tablespoon olive oil
02 1 medium yellow onion, diced
03 2 poblano peppers, seeded and diced
04 1 jalapeño, seeded and finely diced
05 2 cloves garlic, minced

Soup Base

01 1 1/2 cups salsa verde
02 1 teaspoon ground cumin
03 1/2 teaspoon smoked paprika
04 1/2 teaspoon dried oregano
05 Salt and black pepper to taste

Creamy Elements

01 4 ounces cream cheese, cubed and softened
02 1/2 cup heavy cream

Toppings

01 1 ripe avocado, diced
02 1 cup tortilla chips, crushed
03 2 tablespoons fresh cilantro, chopped
04 1 lime, cut into wedges

How to Make It

Step 01

Sauté Aromatics: Heat olive oil in a large pot over medium heat. Add diced onion, poblano, and jalapeño. Sauté for 4 to 5 minutes until softened.

Step 02

Bloom Garlic: Add minced garlic to the pot and cook for 1 minute until fragrant.

Step 03

Build Soup Base: Pour in chicken broth and salsa verde. Stir in cumin, smoked paprika, oregano, salt, and black pepper until well combined.

Step 04

Cook Chicken: Add chicken breasts to the pot. Bring to a gentle boil, then reduce heat and simmer covered for 15 to 18 minutes until chicken is fully cooked through.

Step 05

Shred Chicken: Remove chicken breasts from the pot and shred using two forks. Return shredded chicken to the soup.

Step 06

Add Cream Cheese: Reduce heat to low. Add cream cheese cubes, stirring constantly until melted and fully incorporated into the soup.

Step 07

Finish Soup: Stir in heavy cream and simmer gently for 3 to 4 additional minutes. Adjust seasoning with salt and pepper as needed.

Step 08

Serve: Ladle soup into bowls. Top each serving with diced avocado, crushed tortilla chips, chopped cilantro, and a squeeze of fresh lime juice.

What You'll Need

  • Large pot or Dutch oven
  • Chef's knife and cutting board
  • Measuring cups and spoons
  • Ladle

Allergy Details

Review all items for allergies and speak to a healthcare expert with any concerns.
  • Contains dairy products including cream cheese and heavy cream.
  • Store-bought tortilla chips may contain gluten or other allergens; verify labels.
  • Check all ingredient labels to avoid cross-contamination risks.

Nutrition Details (per serving)

For reference only — always check with a nutrition or medical professional.
  • Caloric Value: 430
  • Fats: 24 g
  • Carbohydrates: 24 g
  • Proteins: 30 g